Naustec

Mind the Gap: The State of Private Mental Health Practice in the UK

UK therapists are running exceptional practices on infrastructure that was never built for them. We want to understand what that really costs — in time, in tools, and in the moments that matter most between sessions.

The Admin Reality

How much time are you losing each week to tasks that have nothing to do with care — and what would it look like if that changed?

The Technology Gap

Are the tools you’re using actually built for you — or are you making do with software designed for someone else’s practice?

The Space between Sessions

What happens to your clients between appointments? We’re asking the questions nobody has thought to ask yet.

Your voice has been missing from this conversation.

You built your practice because you care. But somewhere between the admin, the missed bookings, the clients who quietly disappeared, and the software that was never quite right — the work of caring got harder than it needed to be.

Nobody has asked you about this. Not properly.

This is a short survey for UK-based therapists in private practice. It will take less than 10 minutes. What you share will become the first published study of its kind, and it will directly shape the tools being built for practitioners like you.

Your experience matters. This is where it starts.

Naustec

We can’t wait to hear from you

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